Question 1

How do I track my order?

Accepted Answer

We will send you a tracking number along with your order confirmation the same day as your purchase.

Question 2

How long does it take to receive my order?

Accepted Answer

Your order is USPS priority shipped, the normal delivery time is between 1 to 3 business days.

Question 3

How can I cancel my order?

Accepted Answer

You may contact us by email at info@readyfilters.shop or call us at 469-FILTERS (345-8377) in order to process your cancellation or return.

Question 4

How often should I change my refrigerator water filter?

Accepted Answer

It is recommended to replace your water filter every 3 to 6 months, depending on use. The porous activated carbon inside the filter will trap the contaminants and eventually will be filled and start to slow the water flow. Changing your water filter periodically will also help prevent gunk buildup and water contaminants entering into your water and ice.

Question 5

How do I install my new refrigerator water filter?

Accepted Answer

Most manufacturers have a counterclockwise removal procedure and a clockwise install procedure to install a new water filter. Please review our installation instructions on our website to view your model's specifc instruction.

Question 6

How do I flush my new refrigerator water filter?

Accepted Answer

Flushing your water filter will remove the carbon dust that has accumulated inside the water filter and remove air in the water filter. Place a medium size water pitcher under the water dispenser and press the water release button to remove air, carbon dust and water. This process takes approximately 3 to 4 medium size pitchers or 4 to 5 glasses of water to flush. Once the water flow is smooth and the water is clear, your filter is ready.

Question 7

How do I reset my refrigerator filter indicator light?

Accepted Answer

Most manufacturers reset procedures are to press your FILTER or FILTER RESET button from 5 to 7 seconds. Please check our website for specific filter reset specifications in our installation manual. If this reset procedure is not applicable for the new filter, please refer to your refrigerator's owner manual.

FAQ about Refrigerator Water Filters